Terms and conditions



FitMiss will use promotional codes to offer special discounts and offers online. These offers are only valid online and within the specified time frame. When placing your order, simply type the code in the coupon box in and proceed to purchase by selecting Apply Coupon. FitMiss promotional codes are strictly non-transferable.


From time to time you may be given the chance to make an advance payment for certain items prior to their launch. In this case, we allow you to order and pay for this item prior to its launch, so that you will receive this item as soon as it becomes available. Your rights regarding Pre-Orders are the same as those for any other purchases on the FitMiss website. All items available for Pre-Order will be clearly identified in the description for that item along with the expected date of availability.


If you are not 100% satisfied with your new FitMiss® activewear, please contact us. We will do whatever we can to make sure you are happy with your order.  Since our products are custom made and uniquely tailored to meet your preferences, we are unable to accept returns. You will be able to enter your measurements during the design process. Our measurement guide is available on each product page to help you with your personalized fitting. Before we ship your order, we will conduct a quality check to ensure accuracy and premium production. There will be no refunds on items damaged in shipping with out completing the claim process with UPS. 


All orders are subject to acceptance and availability. FitMiss reserves the right to cancel orders at any time. Items in your shopping cart are not reserved and may be purchased by other customers before the check-out process is complete.


To process orders it is necessary to obtain your personal information. It is our policy to handle this information responsibly. Except where otherwise legally appropriate, we will treat your personal information as private. If you make a purchase on our website using a credit card, the card information is not viewed by us or any person during the transaction. Our site is protected by an SSL certificate and your credit card details are encrypted and passed directly to PayPal. We do not retain your credit card details.


All prices and orders are displayed and transacted in US Dollars (USD). FitMiss reserves the right to change prices without notice.


With FitMiss headquarters in Los Angeles, FitMiss is required to charge sales tax in the state of California where FitMiss has a physical presence. FitMiss charges sales tax on all orders with a billing address in California. All applicable local and state sales taxes will be added to your order total where appropriate.


It is important to be aware that Custom policies vary from Country to Country, with this in mind you may be subject to overseas custom duties and/or other taxes. If such costs do occur, they are payable by the recipient. To minimize any surprises please ask us for an international landing fee estimate.